Service
Service
Is it possible to order food before the flight?
Passengers can order food before the flight. You can order so called special food, this service is absolutely free, but not guaranteed. Standard set of rations for special food includes vegetarian, kosher, dietetic, diabetic, low-cal, seafood; you can also order medicinal nutrition (there is large stock of rations, including gluten-free dishes or dishes with low content of urea). Baby ration is included into standard menu on international flights, but you should order it on domestic flights. Special menu order shall be made not later than a day before the flight.
What are classes of service?
Most airlines have three classes of service – “first”, “business” and “economy”.
These classes differ from each other by the level of service provided both at the airport and on board. Passengers having economy class tickets (full or special tariff) are offered food on board, including soft drinks, juices, wine or beer depending on route, departure time and flight duration. Newspapers, magazines and other printings are offered during the rest; a wide range of duty free goods is also offered.
Higher level of service is available for business class passengers. There are individual check-in counters with no queues at airport. Business-rooms to relax before the flight may also be made available. Business class passengers travel in a business class cabin on board; more comfortable seats and media will allow you to rest during long journeys without interrupting your business communication. Various menu and beverages will make even a long flight easy and nice.
Level of service for first class passengers is higher. More attention is paid to passengers, the menu is more diverse and beverages are more exquisite. Apart from this, first (sometimes business) class passengers are invited to a preflight relaxation room with free strong and soft drinks and snacks available. One can use services of a business center there: photocopy a document, make a call, send a message via e-mail. Baby travel set is provided on all flights for kids (children under 2 years old); this set includes articles of daily necessity, health and other aids, required for a baby during the journey.
What entertainment is available on board?
Airlines provide large spectrum of entertainments to make your flight pleasant. There is wide range of movies, TV programs and lots of audio channels with big choice of music. Such communications media as access to web services and news channels are available. You can also play computer games and work in some office programs during the flight made by some airlines. On many distant flights passengers have an opportunity to learn foreign languages using in-built multimedia.
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